Apple won't allow me to change my password. I made mistakes with the security questions, then I changed them, but I'm still not allowed in. The choices are try again later and change security questions.
How late is later. I'm afraid my password to the apple store is compromised, but I'm not allowed to change it.
iMac, Mac OS X (10.7.4)
Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to http://www.apple.com/support/appleid/
2. Choose Contact Support and click Contact Support
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue (Security questions or password)
4. Choose, No Thanks, Continue
5. Choose the best method for you for contacting Apple
Late 2012 Mac mini, macOS ?; Watch, 38 mm silver AL, Watch OS 2.2.2; iPad Air 2 & iPhone 6+, iOS ?; Apple Airport Express
Thank you for your reply.
I spoke to Apple Support by phone, and was led through the procedure. I thought it would work, but unfortunately. it didn't. I now have to wait for a callback in 60 to 90 minutes.
Hi,
Try resetting your security questions.
Instructions here > If you forgot the answers to your Apple ID security questions - Apple Support
I successfully changed my password, after having to wait until my account let me in again after a long delay.
Resetting my security questions put me in a loop back to the change-password page, which suggested I reset my security questions, which I did, which sent me back to the change-password page, which I did, and around and around I went.
When Apple support called me back, it was suggested I simply wait until the block ended. So I did, and I'm back in with my new password.
Many thanks to all who offered their help.
blocked from changing password
